Draft policy. Final wording is the client’s and their counsel’s.provisional
Where and how
Orders ship from New Jersey, USAneeds: intake: ship-from address by USPS Priority Mailneeds: intake: carrier, with tracking emailed when the label is created. We ship within the United States.
When
Orders placed before 2 PM ETneeds: intake: same-day cutoff on a business day ship the same business dayneeds: intake: dispatch time (a stated ship time needs a basis). Later orders ship the next business dayneeds: intake: dispatch time.
Cost
Shipping is calculated at checkout and is free on orders over $200needs: intake: shipping policy.
Packing
Lyophilized vials ship at ambient temperature, with a cold pack in warm monthsneeds: intake: packing. Each vial label shows the product name, the lot number and the research-use statementneeds: intake: a photo of the vial label.